We accept return within 30 days of receiving the package. You will have received a return label with your order. Pack your items securely and stick the return label on the package.
Please register your return under 'My Orders' or at na-kd.com/returns.
Once the return has been registered you will receive an email with your return label and return instructions within 1-2 business days.
Please note that we will apply a return fee, that will be deducted from the refunded amount. As soon as your return has been handled you will be refunded through the original payment method you chose for your order.
Our return process takes up to 14-21 days from when our warehouse receive the items. During peak seasons, the handling time for returns might be slightly longer.
You are welcome to follow your return parcel by using your return tracking number in our Tracking Portal.
